Return & Exchange

You can return any eligible item within 7 days of delivery for a full refund. The item must be unused, undamaged, and in its original packaging.

Once we receive and inspect the returned item, your refund is issued to your original payment method. Refunds typically reflect within 5 to 7 business days, depending on your bank or payment provider.

Prefer a different design or received the wrong item? You can request an exchange within 15 days of delivery. We'll send a replacement once the original item is on its way back to us.

If the exchanged item differs in price, we'll either refund the difference or share a simple payment link for the balance.

Email us at wandertag.official@gmail.com with your order number and a short note (and a photo, if the item arrived damaged). We'll reply with the next steps and a return address.

For hygiene and quality reasons, we can't accept returns or exchanges on items that are used, damaged after delivery, or missing their original packaging. Digital products are non-returnable once delivered.

If your order arrives damaged or you received the wrong item, reach out within 7 days and we'll make it right with a free replacement or a full refund. No extra cost to you.