We want you to be completely satisfied with your purchase.
If you are not happy with your order, you may request a refund under the following conditions:

Refund Eligibility

• Refunds are issued for items returned in unused, original condition.

• Refund requests must be made within 14 days of receiving your order.

• Refunds will be processed to the original payment method.

Refund Processing Time

• Once the returned item is received and inspected, refunds are typically processed within 3–5 business days.

• You will receive an email confirmation once your refund has been completed.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days and we will replace or refund the item at no cost to you.

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RETURN POLICY

Return Window

We accept returns within 15 days of delivery.

Return Requirements

To be eligible for a return:

• The item must be unused,

• In its original packaging,

• And in the same condition in which it was received.

How to Start a Return

To begin a return request, please contact us at:
📧 wandertag.official@gmail.com

Please include:

• Your order number

• The product(s) you want to return

• The reason for return

Return Shipping

• Customers are not responsible for return shipping costs unless the item is damaged or incorrect.

• We recommend using a trackable shipping service.

Exchanges

If you would like to exchange a product for a different size or variant, contact us and we will be happy to assist.